Terms of Service

Last updated: 6 October 2026

What Afterglow is

Afterglow turns the photos from a trip you've already taken into a travel diary — a globe you can fly through, a story, a shareable reel, and a book you can order printed. You can use Afterglow for free, or upgrade to Plus for more room and extra features. Create an account and your diary backs up to the cloud, so it's there on every device you use. By using Afterglow, you agree to these terms.

Your account

You must be at least 16 to use Afterglow. Give us accurate information when you sign up, and keep your login details to yourself. One account per person, please — sharing logins makes it hard for us to keep your diary safe. If we see an account being used to abuse the service, we may suspend or restrict it.

Your content

Your photos and your words stay yours. Creating an account doesn't hand us ownership — it gives us only the licence we need to run the service: storing and syncing your trips, showing a share link you create, running the AI features you choose to use, and sending photos to our print partner when you order a book. You need to own the rights to whatever you upload, and you won't upload anything unlawful.

Reporting shared content

A share link (afterglow.travel/s/…) is made and shared by the traveller who owns it — we don't review it before it goes live. If a shared page looks wrong, abusive, or shouldn't be public, write to hello@afterglow.travel with the link and we'll look into it, including taking it down while we do.

Subscriptions & billing

Plus costs €29.99 a year or €8.99 a month, billed through Stripe. Charged in euros, US dollars, pounds or Australian dollars, matching your checkout currency. Prices include VAT where it applies. You can cancel any time from Manage plan & billing in your account. Cancelling stops the next renewal and you keep Plus until the end of the period you already paid for — that is what happens from day 15 onwards. The first 14 days work differently, and better: you can change your mind and have the money back. See Changing your mind below.

Storage & fair use

A free account stores up to 5 GB of original-quality photos in the cloud; Plus raises that to 25 GB. Your account page shows how much you have used. When you reach the limit we stop backing up new originals — we never delete what is already there, and your photos stay on your own device either way.

Backup and restore are meant for keeping your own trips safe, so both are subject to fair use. Repeatedly downloading your whole archive, automated or bulk transfers, or use that costs us far more to serve than a normal member, may be slowed or paused. We will always contact you first and give you a chance to sort it out, and you can export your data at any time under Your content above.

AI photo features are subject to the same fair use. Letting AI look at your photos — guessing where a photo was taken, or picking the best ones for a page — is limited to 40 batches per account per day, which is far more than any single trip needs. If you reach it, nothing is lost: your photos stay exactly where they are, the trip is still built from the times and places already in them, and the AI starts again the next day.

AI credits

Credits pay for AI features that cost us money to run — mainly photo enhancement. You get 10 credits when you sign up, and Plus adds 10 fresh credits every month; you can also buy credit packs. Credits are not money: they have no cash value, we cannot pay them out, and they expire if you close your account. Enhancing a photo spends one credit, and you're only charged once an enhanced image is actually delivered to you — a failed or cancelled enhancement doesn't cost you a credit. A credit you have already spent is gone, because the work was done and it cost us. Credits you bought and have not spent are a different matter — see Changing your mind below.

AI features

Afterglow uses AI to help draft journal entries, suggest captions, and enhance photos. This output is generated automatically and can be imperfect — review it before you print or share your book. There are two ways to repair a photo, and they are not the same. Boost for print is a faithful upscaler: it sharpens and cleans up the photo you already took, and it doesn't invent a different image. Blur repair is experimental and works differently — it uses AI to redraw detail the camera never captured, so faces and fine detail may come back slightly changed. We label it experimental wherever it is offered, we keep your original, and you should compare the two before you print. Don't use enhancement on photos you don't have the right to, or on unlawful imagery, and don't use any Afterglow AI feature to mislead people about what's real. We may decline to process anything that breaks this.

Printed books

Printed books are physical goods, produced by our print partner, Peecho, based in Amsterdam. Pricing is shown to you at checkout, starting from €39, with shipping and any destination sales tax added there. Peecho, our print partner, sells, prints and ships the printed book; Afterglow designs it with you.

Cancelling. Before a book reaches the presses, contact us and we'll ask Peecho to stop it. If it has not started printing you get a full refund. Peecho takes the payment, so the refund comes from them; we chase it for you.

Returns. Once printing has started, no. The usual 14 days to change your mind about an online purchase does not apply to goods made to your own specification, and a book of your own photographs is about as personalised as an object gets — nobody else could ever be sold it. That is the law across the EU rather than a policy we invented, and it is why we show you the price and the exact page count before you commit.

Faults. A printing or delivery defect always gets a free reprint, whatever stage it is at. Send us a photo of the problem — you don't need to send the damaged copy back, and there is no deadline to beat. This covers printing and delivery faults: smudges, misaligned pages, a bent cover, a torn spine. It does not cover a photo that was always going to look soft — the editor flags low-resolution photos with a badge before you order, and a photo kept despite that warning is not a printing fault.

Changing your mind

If you are a consumer in the EU or the UK, you normally get 14 days to change your mind about something you bought online, and you don't have to give a reason. Here is exactly how that lands on each thing we sell. The printed book is the one exception, and it is explained above.

Plus. You have 14 days from the day you subscribe. Write to us inside that window and we refund what you paid. The law would let us keep a share for the days you had Plus; we don't bother — you get the lot back. After 14 days, cancelling is still there, it just stops the next renewal rather than refunding the period you are in.

The PDF. The checkout page asks you to tick a box before you pay, because this one is a trade and you should make it knowingly. Paying unlocks the PDF straight away, and by ticking that box you ask us for it straight away and accept that you lose your 14-day right to change your mind. That is the rule the law sets for a digital file delivered on the spot — you can't keep both the file and the refund. If you would rather keep the 14 days, don't tick it and don't buy; nothing else in your account changes. If the checkout did not ask you to tick that box, the 14 days apply and we refund in full.

Credit packs. Credits land in your account the moment you pay, and the checkout page asks you to tick a box for these too. Spending a credit is you asking us to run that enhancement immediately, and a spent credit can't come back — the work was done. Credits you have not spent are different: write to us within 14 days of buying a pack and we refund the unspent ones. The free credits that come with an account or with Plus were never bought, so there is nothing there to refund. If the checkout did not ask you to tick that box, the 14 days apply and we refund in full.

Model withdrawal form

(Fill in and send this form only if you want to withdraw from the contract.)

To: Serotiny (Afterglow), Keurenplein 41, Unit C4484, 1069 CD Amsterdam, the Netherlands, hello@afterglow.travel

I hereby give notice that I withdraw from my contract for the following digital content or service: ____________

Ordered on: ____________

Name: ____________

Address: ____________

Email used for your Afterglow account: ____________

Signature (only if you send this form on paper): ____________

Date: ____________

Whichever it is, write to hello@afterglow.travel. Refunds go back to the card you paid with, and Stripe usually takes a few working days to show them.

Liability

We back up your cloud diary with care, but a backup isn't a substitute for your own copies, so keep your own copy of any photo you can't afford to lose. Nothing in these terms takes away your rights as a consumer, including your right to a service that works as we describe it. We are not liable for indirect or consequential losses, as far as the law allows.

Ending your account

You can delete your account at any time from your account panel — see our Privacy Policy for what that removes. Deleting your account also removes your cloud backups and any remaining credits, so export anything you want to keep first.

Changes to these terms

We may update these terms as Afterglow changes. We'll update the "Last updated" date above when we do. If a change affects what you pay for, we email you at least 30 days before it takes effect. You can cancel before then, and if you paid in advance for time after the change (a yearly plan), we refund that part.

Governing law

These terms are governed by the laws of the Netherlands, and the Dutch courts have jurisdiction. If you are a consumer, that does not take anything away from you: you keep the protection of the mandatory consumer rules of the country you live in, and you can bring a claim there. A governing-law clause cannot override those rights.

Contact

Write to hello@afterglow.travel. A person reads it — there is no ticket system and no bot.